Data Deletion Policy

Option 1 — Disconnect a channel

Sign in to Pamosnik, open Settings → Connections, and choose Disconnect for the Instagram account or WhatsApp Business number you want to remove. When you disconnect, we stop processing new messages and delete the data associated with that channel (account profile, message and comment content, sender IDs or phone numbers, and related event logs) within 30 days.

Option 2 — Delete your entire account

Sign in to Pamosnik, go to Settings → Danger zone, and choose Delete account. This permanently removes your Pamosnik account along with all automations, subscribers, tags, logs, and any data received from connected channels within 30 days.

Option 3 — Remove Pamosnik from Instagram

You can also revoke Pamosnik’s access from your Instagram or Meta account settings (Apps and Websites). Once access is revoked, we can no longer receive your Instagram data, and the data we previously received is deleted within 30 days.

Option 4 — Request deletion by email

If you cannot sign in, send a deletion request from the email address associated with your account to privacy@pamosnik.com with the subject line “Data Deletion Request”. We will verify your identity and complete the deletion within 30 days, and confirm by email when it is done.

What gets deleted

• Your account profile (name, email, hashed password).
• Connected Instagram account ID and username, connected WhatsApp Business number identifiers, and all access tokens.
• Message and comment content, sender Instagram-scoped IDs, and sender phone numbers.
• Automations, subscribers, tags, custom fields, and event logs.

We may retain a minimal set of records where required by law (for example, billing records), in anonymized or aggregated form where possible.

Questions

For anything related to deletion or your privacy, contact privacy@pamosnik.com. See also our Privacy Policy.